For many older people who live alone, the pandemic sparked feelings of helplessness and loneliness. Anxieties were heightened even further for those who struggled to understand the health crisis and restrictions. Our elderly care project resumed its befriending service to provide additional care and companionship for those who were struggling. This service was essential for preventing isolation and ensured elderly people were supported during the pandemic, both physically and mentally.

This case study is associated with the charity Daughters of Charity Services.