Frank, a single man living on his own with cancer, had a kitchen in a collapsed state with leaking pipes and electrical issues. Having written for help to many charities without success, Frank asked SVP volunteers Tim and Mary to visit him and to see the problems. Mary talked through some of his mental health issues and anxieties with Frank. Tim, along with tradesmen, sorted out the plumbing and electrics throughout the flat and made it safe. Mary made social contacts for Frank with the local choir. He is now able to invite friends to his flat for a meal, and following several appointments at the local hospital rejoices in the remission of his cancer. Frank generously took the time and trouble to write a three page letter expressing his thanks and telling the Society his good news.

Dee was a victim of trafficking. Originally from Sierra Leone she had been brought to the UK and forced to work in the sex trade in the Manchester area. After several years of continued abuse, she eventually escaped and was housed in a flat that was scarcely furnished in London where she knew no-one. Dee was advised to contact the SVP. Volunteers from a local SVP group visited Dee and her children in her home. They helped her immediately by bringing food from their food store, clothes, bedding, toys and kitchen equipment. They helped with childcare costs so that Dee could start a college course. Since then volunteers have been visiting Dee regularly, bringing food, helping with paying bills and offering friendship. As a result Dee has managed to stay in her flat, attend college, pass GCSEs in English and Maths and start a course in Health and Social Care. She wants to train as a nurse.

This case study is associated with the charity St Vincent de Paul Society.